Child Safety Standards & Compliance
1. Commitment to Child Safety
NextMatchup is committed to maintaining a secure and respectful environment for everyone who uses our platform. We have zero tolerance for any activity involving child sexual abuse, exploitation, or grooming.
We comply with global laws including the United States PROTECT Act, COPPA, and international child protection regulations.
2. Eligibility and Access
- Users must be eighteen years of age or older to create an account.
- We implement age verification and monitor suspicious activity that could suggest underage use.
- Accounts belonging to minors or those attempting to contact minors are immediately suspended and reviewed.
3. Prevention of Child Sexual Abuse and Exploitation
We prevent and report any form of child sexual abuse and exploitation through the following measures:
- Using automated and manual content moderation to detect harmful content.
- Training our moderation team to identify and escalate potential threats.
- Working closely with law enforcement and organizations such as NCMEC, the National Center for Missing and Exploited Children.
- Reporting verified incidents in compliance with applicable law.
4. User Reporting and Support
We empower our users to help keep NextMatchup safe.
- Report any profile, message, or content that seems inappropriate or harmful.
- Reports are reviewed promptly by our Safety and Trust team.
- Confirmed offenders are banned and may be reported to authorities.
5. Education and Awareness
We provide resources and safety guidance to help users recognize warning signs of exploitative behavior and engage responsibly.
6. Contact Information
If you believe a child is at risk, or if you encounter behavior related to child exploitation on our platform, please contact us immediately.
Email: help@nextmatchup.com
Website: www.nextmatchup.com
We take all reports seriously and respond promptly to ensure user safety.
7. Continuous Improvement
We review and update our safety standards regularly to align with best practices and current legal requirements for online child protection.
Report a Safety Concern & Response
1. Introduction
Thank you for helping us protect the NextMatchup community. You can report concerns using our in app tools or through our contact page below.
2. In Case of Emergency
If you are in immediate danger, contact local emergency services first. Once you are safe, send us a report so we can take appropriate action in the app.
3. How to Report
- Use the in app “Report” feature found in profiles or messages.
- Or visit our contact page to share details directly: nextmatchup.com/contact.
4. Information to Include
- Username or profile link of the person involved.
- Date and time of the incident.
- Where it happened, for example in app chat or at a meetup.
- What occurred, clearly described and with screenshots if available.
- Your contact email so our team can follow up if needed.
5. Submit a Report
6. After You Report
Our Safety and Trust team reviews all submissions promptly. We may remove content, suspend accounts, or notify law enforcement when necessary. You will receive confirmation when your report is received, and we may contact you if more details are required.
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